1. Product-Specific Warranty Durations

We never make blanket promises that exceed a plan's actual validity. Each product and package on PakTools.store carries the exact replacement warranty duration shown below and on its Product Detail Page:

2. Replacement Eligibility vs. What Voids Warranty

3. How to Claim Your Replacement Warranty

1. Standard Delivery Timeframe (30–60 Minutes)

All digital subscriptions and tool activations ordered on PakTools.store are delivered within 30–60 minutes after payment verification. There is no physical shipping or courier fee; 100% of orders are fulfilled digitally across Pakistan (Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar, and all cities).

2. 100% Advance Payment Verification Requirement

Because digital credentials and official email licenses activate immediately upon dispatch, 100% advance payment in PKR is required before delivery. Customers can pay via Meezan Bank, HBL Bank, JazzCash, EasyPaisa, SadaPay, NayaPay, or U Paisa and must submit a valid Transaction/Reference ID (TID) and payment confirmation screenshot during checkout (/checkout) or via WhatsApp (03015660644).

3. Delivery Channels & Methods by Access Type

• 📧Personal Email Activation (Canva Pro, YouTube Premium, Google Drive 5TB, Coursera Plus, LinkedIn Premium): An official team/workspace invitation or direct upgrade is sent to the personal email address you provided at checkout, accompanied by a WhatsApp confirmation message.
• 🔐100% Private Accounts & Verified Shared / 1-Screen Plans: Login credentials (email, password, and assigned profile/screen PIN where applicable) are sent to your WhatsApp number and checkout email, and can also be viewed live on /track-order using your Order ID (PK-XXXX).
• 📱WhatsApp Virtual Number (One-Time OTP): Coordinated live on WhatsApp (03015660644) within 30–60 minutes so you can enter the real-time verification code immediately.

4. Order Tracking & Delayed Delivery Resolution

Every checkout generates a unique Order ID (e.g., PK-1014). You can check your live verification and dispatch status anytime on /track-order. If more than 60 minutes have passed since submitting your payment proof (for example, due to an incorrect email/WhatsApp number typed at checkout), message our support desk on WhatsApp at 03015660644 with your Order ID and payment receipt for immediate priority dispatch.

1. Account Access Types Explained

2. Mandatory Usage Limitations (Required to Keep Warranty Active)

• 🚫No Password or Billing Modifications: On shared, 1-screen, and managed private accounts, do not change the master email address, password, payment method, or security settings. Any unauthorized modification triggers an automatic security lock and immediately voids your Replacement Warranty.
• 📱Respect Device & Screen Limits: Shared / 1-Screen subscriptions (such as Netflix 4K 1-Screen, Prime Video, Envato Shared, and Surfshark Shared) are licensed for 1 active device/screen at a time. Simultaneous logins across multiple devices will cause automatic logouts.
• 📊Upstream Platform Fair-Use & Credit Quotas: Certain AI tools enforce upstream platform quotas per plan (for example, Sora 2 AI includes up to 30 videos/day, and Google AI Pro 2TB includes 1,000 monthly AI credits). Usage is subject to the selected plan's official tier limits.
• 🔒No Public Sharing or Reselling: Credentials provided for your order are for your personal or internal work use only and must not be posted publicly or resold without an authorized reseller agreement.

1. Information We Collect

We only collect basic order details required to deliver your digital tools and verify your warranty coverage: your full name, WhatsApp phone number, email address (for credential delivery and direct workspace invites), and payment transaction reference (TID, sender number, and payment receipt screenshot).

2. How We Use Your Information

Your contact and order details are strictly used to verify PKR payments, dispatch login credentials within 30–60 minutes, activate personal email subscriptions, display live status updates on /track-order, and provide Replacement Warranty support via WhatsApp (03015660644) or Email (supportpaktools@gmail.com). We never sell, rent, or trade your personal data to third parties.

3. Payment Security & Zero Card Storage

All payments are transferred directly through your own banking or mobile wallet app (Meezan Bank, HBL Bank, JazzCash, EasyPaisa, SadaPay, NayaPay, or U Paisa). Pak Tools never asks for, processes, or stores your debit/credit card numbers, CVV codes, OTPs, or banking passwords.

4. Workspace Privacy & Historical Order Retention

On Personal Email Activation and 100% Private Account plans, your workspace files, prompts, and designs remain private to your account. Historical order records and verified customer reviews are securely retained so that active subscriptions, renewals, and warranty claims can be verified at any time.

1. Nature of Marketplace & Fixed-Term Subscriptions

Pak Tools (paktools.store) is an independent third-party digital subscriptions provider in Pakistan facilitating local PKR access to fixed-term software plans (20-day, 1-month, 60-day, 3-month, 6-month, 12-month, and 18-month durations, plus one-time OTP virtual numbers). All brand names and logos belong to their respective owners. Subscriptions are valid for the exact duration selected at checkout — we do not sell "lifetime" paid subscriptions.

2. Pricing, Orders & Digital Delivery (30–60 Minutes)

All prices are listed in Pakistani Rupees (PKR). Orders are processed after 100% advance payment verification via Meezan Bank, HBL Bank, JazzCash, EasyPaisa, SadaPay, NayaPay, or U Paisa. Per our Digital Product Delivery Policy, credentials or personal email invitations are dispatched within 30–60 minutes after payment verification.

3. Account Usage Rules & Pre-Checkout Limitations

Customers must abide by the access rules of their selected package as detailed in our Account Usage Policy: Shared / 1-Screen plans are restricted to 1 assigned device/screen; customers must never change account passwords, emails, profile PINs, or billing settings on managed accounts; and login credentials must not be shared publicly. Violating these rules terminates access and voids warranty coverage without refund.

4. Replacement Warranty vs. Refund Policy

Each product is covered by its specific Replacement Warranty (30-Day Replacement Warranty for standard monthly/multi-month plans, 20-Day Replacement Warranty for VEO 3 Ultra 20-Day Pro Plan, and One-Time OTP Activation Guarantee for WhatsApp Virtual Numbers). If an issue occurs during the warranty period, free replacement or re-activation is our primary remedy. Per our Refund Policy, a monetary refund is only issued if reported within 3 days of purchase when the delivered access does not work AND our technical team confirms it cannot be fixed or replaced within 1–2 business days.

5. Preservation of Historical Orders & Valid Customer Claims

All existing customer orders, active subscription periods, and valid warranty claims remain honored in full under the terms active at the time of purchase. For assistance with any historical or current order, use /track-order or contact WhatsApp support at 03015660644.